Resource Human-Centered Design

Blueprint for a Human-Centered Safety Net

Describes the Principles of a Human-Centered Safety Net: Many Welcoming Doors, Easy to Understand, Clients Can Make Informed Decisions, Responsive to Changing Needs, Simple Actions

The document outlines Code for America’s Safety Net Blueprint, a framework designed to help government agencies modernize and improve access to social safety net services.

It emphasizes user-centered design, technology modernization, and cross-agency collaboration to make benefits like food assistance and healthcare more accessible, efficient, and equitable for those in need.