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Usability Tester
This is a job description for the role of Usability Tester from the State of California.
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Interaction Designer
This is a job description for the role of Interaction Designer from the City of Austin.
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Interaction Designer
This is a job description for the role of Interaction Designer from the Canadian Digital Service (CDS).
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Interaction Designer / Front End Developer
This is a job description for the role of Interaction Designer / Front End Developer from the Canadian Digital Service (CDS).
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UI Designer
This is a job description for the role of UI Designer from the City of Austin.
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User Experience Designer (IT Specialist)
This is a job description for the role of User Experience Designer (IT Specialist) from the 18F.
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Launching and improving access to 988 Suicide and Crisis Lifeline
This blog discusses the 988 Suicide and Crisis Lifeline, a nationwide initiative aimed at providing accessible, immediate support for individuals experiencing mental health crises through the easy-to-remember number 988.
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User Testing Protocol Template
Template from the City of Long Bech, CA for conducting user testing
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New York State’s Digital Evolution: Championing User-Centric Service Delivery Through Visionary Leadership
For the Digital Service Network’s (DSN) final installment of its summer event series, Let’s Get Digital, we heard about New York State’s (NYS) human-centered design (HCD) journey and how relationships between leadership and digital service teams have been pivotal in advancing user-centric service delivery.
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Government of Canada (GC) Design System Accessibility Standards
This design system accessibility checklist ensures that all components and design tokens meet or exceed the WCAG 2.1 AA standards, aligning fully with Government of Canada accessibility requirements.
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Senior User Experience (UX) Specialist
This is a job description for the role of Senior User Experience (UX) Specialist from the Ontario Digital Service (ODS).
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.