Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search and filters
Search for the topic or resource you're looking for, or use the filters to narrow down results below.
Results
-
Usability Starter Kit
Here are some tools and templates to help you create better user experiences.
-
How to Design and Develop for Web Accessibility: A Workshop Summary
This workshop summary provides practical guidance for web developers and designers on implementing accessible web design practices, emphasizing the importance of inclusivity and usability for all users.
-
Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
-
Government of Canada (GC) Design System Accessibility Standards
This design system accessibility checklist ensures that all components and design tokens meet or exceed the WCAG 2.1 AA standards, aligning fully with Government of Canada accessibility requirements.
-
Executive Order No. 614: Establishing the Digital Accessibility and Equity Governance Board
Executive Order in the Commonwealth of Massachusetts establishing the Digital Accessibility and Equity Governance Board
-
Redesigning and Standardizing Information About Government Assistance
The Seattle.gov website's new Assistance and Discounts page centralizes information on city benefits and services, offering a user-friendly and consistent experience across 7,000 pages.
-
SNAP Language Access Study
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
-
FormFest 2024 Recap: Form Accessibility Improvements
An event recap from one of FormFest 2024's breakout sessions featuring speakers from British Columbia and the state of Wisconsin.
-
Ten Ways Customer Experience Can Improve Equitable Access and System Integrity for Unemployment Insurance
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
-
Diversity, Equity, Inclusion, & Accessibility Technology Advisor
This is a job description for the role of Diversity, Equity, Inclusion, & Accessibility Technology Advisor from the Technology Transformation Services (TTS).
-
Technology, Accessibility, and the Child Tax Credit
Code for America's GetCTC portal simplifies access to the Child Tax Credit for low-income families by providing a mobile-friendly, bilingual platform for streamlined tax filing.
-
Hennepin County Writing Guide
Hennepin County's (MN) writing guide for County employees.