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Digital Identity A large-scale study of performance and equity of commercial remote identity verification technologies across demographics
This study assesses five commercial RIdV solutions for equity across demographic groups and finds that two are equitable, while two have inequitable performance for certain demographics.
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Digitizing Policy + Rules as Code Digital Distortions and Interpretive Choices: A Cartographic Perspective on Encoding Regulation
This article analyses ‘digital distortions’ in Rules as Code, which refer to disconnects between regulation and code that arise from interpretive choices in the encoding process.
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Policy Moving Because of Unaffordable Housing and Disrupted Social Safety Net Access Among Children
This article shows how moves because of unaffordable housing can disrupt social safety net access for children.
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Digitizing Policy + Rules as Code Shared Values/Conflicting Logics: Working Around E-Government Systems
This paper describes results from fieldwork conducted at a social services site where the workers evaluate citizens' applications for food and medical assistance submitted via an e-government system. These results suggest value tensions that result - not from different stakeholders with different values - but from differences among how stakeholders enact the same shared value in practice.
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Digitizing Policy + Rules as Code Exposing Error in Poverty Management Technology: A Method for Auditing Government Benefits Screening Tools
This paper introduces a method for auditing benefits eligibility screening tools in four steps: 1) generate test households, 2) automatically populate screening questions with household information and retrieve determinations, 3) translate eligibility guidelines into computer code to generate ground truth determinations, and 4) identify conflicting determinations to detect errors.
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Automation + AI Envisioning a Human-AI collaborative system to transform policies into decision models
This paper introduces the problem of semi-automatically building decision models from eligibility policies for social services, and presents an initial emerging approach to shorten the route from policy documents to executable, interpretable and standardised decision models using AI, NLP and Knowledge Graphs. There is enormous potential of AI to assist government agencies and policy experts in scaling the production of both human-readable and machine executable policy rules, while improving transparency, interpretability, traceability and accountability of the decision making.
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Automation + AI Better Together? An Evaluation of AI-Supported Code Translation
This research explores how software engineers are able to work with generative machine learning models. The results explore the benefits of generative code models and the challenges software engineers face when working with their outputs. The authors also argue for the need for intelligent user interfaces that help software engineers effectively work with generative code models.
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Digital Identity Digital Identity: Emerging Trends, Debates and Controversies
This academic review covers the broad range of arguments, trends, and patterns from the emerging field of digital identity scholarship.
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Automation + AI Large Language Models (LLMs): An Explainer
In this blog post, CSET’s Natural Language Processing (NLP) Engineer, James Dunham, helps explain LLMs in plain English.
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Digital Identity Digital Identities and Verifiable Credentials
This article discusses the challenges of today’s centralized identity management and investigates current developments regarding verifiable credentials and digital wallets.
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Digital Identity What is a (Digital) Identity Wallet? A Systematic Literature Review
There is a growing interest in the concept of digital wallets, but no generally accepted definition of the concept or its features. This systematic review examines prior studies to offer a definition of digital identity wallets.
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Digital Identity Saving Face: Investigating the Ethical Concerns of Facial Recognition Auditing
This paper explores design considerations and ethical tensions related to auditing of commercial facial processing technology.