Intended Audience: State/Provincial Government: Legislative Branch
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Automation + AI
AI Agents for Streamlining Safety Net Applications
Explore how generative AI is changing public benefits by automating application tasks, boosting accuracy, and freeing up caseworker time.
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Human-Centered Design
Around the Form
This fast paced panel will recap highlights from FormFest 2025, including key takeaways, choice quotes, and memorable moments.
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Human-Centered Design
Blueprint → Browser How NY Turns Wireframes to Working Code
See how New York is transforming form design with fast, repeatable workflows that use tools like Figma, GitHub Copilot, and Code Connect.
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Human-Centered Design
Distributing Labor in Forms Through Human-Centered Design
Explore how the hidden distribution of labor informs shapes power and access, revealing what design decisions mean along the way.
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Human-Centered Design
Goodbye Manual Paper Forms Using AI to Review Paper Forms
Learn how the Bay Area transformed affordable housing access with a mobile-first portal and AI-powered tools.
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Human-Centered Design
How to Build and Scale a Simple, Powerful Feedback Widget
Explore how statewide feedback platforms can turn real-time input into tools for building a more responsive, people-centered government.
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Human-Centered Design
Integrated Benefits Form Design from the Front Lines
See how Arizona centered eligibility workers in the design of an integrated benefits application, making it smoother for clients and staff.
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Human-Centered Design
Treating State Benefits as a Partnership, Not a Test
Discover how Massachusetts transformed child care benefits with a family portal using Requests for Information to simplify the process.
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Human-Centered Design
25 Million Trees by 2033 Project Page
A statewide initiative by the New York State Department of Environmental Conservation (DEC) to plant and track 25 million trees by 2033 across New York State.
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H.R. 1 Implementation
Federal Data Are Disappearing as Statistical Agencies Face Budget Cuts and Political Pressure
This report warns that federal data collection is being undermined by budget cuts, political interference, and leadership changes that threaten the reliability of core economic and social statistics.
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Digital Identity
2024 Edition: Account Creation and Identity Proofing in Online UI Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include UI.
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Digital Identity
2024 Edition: Account Creation and Identity Proofing in Online Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include TANF.