Intended Audience: State/Provincial Government: Legislative Branch
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How Would a State Cost Share Affect SNAP in a Recession?
This report analyzes how proposed state cost-sharing requirements for SNAP would impact benefit access and poverty during a recession, projecting significant risks to low-income households if states are unable to maintain SNAP funding.
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Impact of Paid Family and Medical Leave in Washington
This brief estimates of benefits, costs, interactions with other means tested programs, and impact on poverty for the paid family and medical leave program.
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AI & Inclusive Hiring Framework
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
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Maryland Digital Playbook
The playbook is a comprehensive guide developed by the Maryland Department of Information Technology to assist state agencies in creating consistent, user-centered, and accessible digital services.
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State of Oregon Government Artificial Intelligence Advisory Council Final Recommended Action Plan
This action plan outlines Oregon’s strategic approach to adopting AI in state government, emphasizing ethical use, privacy, transparency, and workforce readiness.
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InnovateUS AI Resources
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
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Minnesota IT Services 2024 Annual Report
This annual report details the state’s strategic use of technology to enhance digital services, cybersecurity, equity, and efficiency across government, improving access and outcomes for all Minnesotans.
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Colorado Digital Service, First Five Years
This report outlines the team's achievements in enhancing state digital services through human-centered design, agile development, and cross-agency collaboration from its inception through 2024.
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New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
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Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations
This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate.
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An Introduction to Digital Accessibility
An introduction to digital accessibility, emphasizing the importance of designing digital content to be usable by individuals with various disabilities, and guidelines and assistive technologies that support inclusive digital interactions.
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The How We Need Now: A Capacity Agenda for 2025
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.