Intended Audience: State/Provincial Government: Executive Branch
-
Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include WIC.
-
Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
-
Dataset: Digital Authentication and Identity Proofing in Public Benefits Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.
-
Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
-
Digital Authentication and Identity Proofing in Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include SNAP.
-
Digital Authentication and Identity Proofing in MAGI Medicaid Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
-
NASPO Modular Procurement Primer
National Association of State Procurement Officials primer on modular procurement
-
The New Government Appointee Guidebook
In this guidebook we offer opportunities to better understand the challenges government appointees may face and new approaches in addressing them.
-
What we learned from talking to 27 families about their experiences applying for child care benefits
This post explores the lessons learned and opportunities for improvement from USDR's research on families' experiences as they navigate the child care journey.
-
Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
-
Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
-
Vermont: Piloting A Document Uploader For Benefit Eligibility
Nava built flexible and reusable software and design components to make it easier for Vermonters to access their benefits. These components support Vermont’s long-term vision of integrating eligibility and enrollment processes for all of the state’s healthcare and financial benefit programs.