Intended Audience: State/Provincial Government: Executive Branch
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InnovateUS AI Resources
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
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Minnesota IT Services 2024 Annual Report
This annual report details the state’s strategic use of technology to enhance digital services, cybersecurity, equity, and efficiency across government, improving access and outcomes for all Minnesotans.
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Colorado Digital Service, First Five Years
This report outlines the team's achievements in enhancing state digital services through human-centered design, agile development, and cross-agency collaboration from its inception through 2024.
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New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
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Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations
This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate.
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An Introduction to Digital Accessibility
An introduction to digital accessibility, emphasizing the importance of designing digital content to be usable by individuals with various disabilities, and guidelines and assistive technologies that support inclusive digital interactions.
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The How We Need Now: A Capacity Agenda for 2025
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
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Enhanced Unemployment Insurance Benefits in the United States during COVID-19: Equity and Efficiency
This paper concludes that the substantial COVID-19 unemployment insurance expansion had limited disincentive effects on job searches, particularly among lower-income individuals, despite high wage replacement rates.
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Hunger Doesn’t Take a Vacation: Summer Nutrition Status Report 2024
This report reveals a drop in the number of children receiving nutrition over the summer following the loss of pandemic-era waivers.
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California Office of Data and Innovation: Legislative Report: July 1, 2022-July 1, 2023
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.
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State of North Carolina Accessibility and Usability Standard
This standard offers guidance for designing and delivering websites and digital services to prioritize a digital-first public experience. It outlines statutory requirements, clarifies mandates, and expands on best practices for the state's digital assets.
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Executive Office of Technology Services and Security (EOTSS) Annual Report 2022: Digital and Data Services
This annual report details Massachusetts' strategic advancements in digital transformation, cybersecurity, and data services, emphasizing modernization efforts and enhanced constituent engagement.