This policy establishes a framework for ensuring the quality, accuracy, and reliability of government data to support effective decision-making, analytics, and artificial intelligence initiatives.
This guidance document provides a framework for developing an agency-wide data strategy that aligns data governance, management, and analytics with organizational goals and service delivery.
This publication offers a starting point into the current research and practice landscape on data interoperability for public benefits administration. It identifies key takeaways for those looking to advance such efforts in their jurisdiction. In particular, it pinpoints what the research reveals about key challenges benefits agencies face, as well as recommendations for addressing those challenges and examples of states and localities that have done so.
Usability testing offers the opportunity to observe and learn from real users, enabling governments to iterate design to meet user needs. In this session Rua Williams, Assistant Professor in the School of Applied and Creative Computing from Purdue University, shared more about their research and practical steps government practitioners can take to conduct more inclusive and ethical usability testing. Attendees discussed partnering with disabled users in ways that are respectful, effective, and sustainable.
A U.S. Digital Service blog report exploring the lived experiences of mothers seeking mental health care during pregnancy and postpartum, highlighting barriers in screening, diagnosis, and access to treatment.
An A11y Jam session on how state agencies prioritize and manage digital accessibility compliance across complex systems using data-driven strategies and cross-agency coordination.
A report examining how risk assessment tools are used to improve payment accuracy in nutrition assistance programs and identifying effective practices for their design and implementation.
An outline of the opportunities for modernizing SNAP to better meet participant needs by streamlining enrollment, improving digital access, and enhancing coordination with other safety net services.
This document is a template for creating a community-based organization (CBO)-facing flyer that explains HR1 work requirements changes and how CBOs can help spread the work and screen SNAP participants and applicants.
American Public Human Services Association (APHSA)
