State/Provincial Government: Agency Archives - Page 50 of 75

Accessibility

State of North Carolina Accessibility and Usability Standard

This standard offers guidance for designing and delivering websites and digital services to prioritize a digital-first public experience.

North Carolina Department of Information Technology (NCDIT)
2024

Management

Executive Office of Technology Services and Security (EOTSS) Annual Report 2022: Digital and Data Services

This annual report details Massachusetts' strategic advancements in digital transformation, cybersecurity, and data services, emphasizing modernization efforts and enhanced constituent engagement.

The Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS)
2022

Digital Identity

2024 Edition: Account Creation and Identity Proofing in Online Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications

This page includes data and observations about account creation and identity proofing steps specifically for online applications that include WIC.

Beeck Center for Social Impact + Innovation
2025

Management

Mission Driven Bureaucrats at BenCon 2024

This talk explores how empowering public servants and fostering a sense of purpose, rather than stricter controls, is key to improving government.

Georgetown University
2024

Communications

Spanish Translation Guide for Unemployment Insurance

Guidelines and resources to help improve Spanish translations for unemployment insurance (UI) content

U.S. Digital Response (USDR)
2023

Policy

Unemployment Insurance Technology Modernization Quarterly Roundup

This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.