An overview of current technology systems used by WIC agencies nationwide, highlighting trends, challenges, and opportunities for modernization to improve program efficiency and participant experience.
This report examines how governments use AI systems to allocate public resources and provides recommendations to ensure these tools promote equity, transparency, and fairness.
This budget request details ADES's FY2027 funding priorities—including developmental disability services, child care, IT modernization, and compliance with H.R. 1—and outlines projected fiscal impacts, caseload growth, and programmatic needs across the state
This report warns that federal data collection is being undermined by budget cuts, political interference, and leadership changes that threaten the reliability of core economic and social statistics.
A guidance resource for state and local governments outlining first-step actions to prepare for compliance with the new web and mobile accessibility rule under Americans with Disabilities Act (ADA).
This publication explains the fundamentals of state IEE systems—including the technology, opportunities, risks, and stakeholders involved. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
A practical guidance document that explains how to design, code, and test HTML web forms so they are accessible to all users, including people with disabilities.
This resource provides state agencies and their implementation partners with context on how and why to conduct a Digital Identity Risk Management (DIRM) process, as well as a new spreadsheet-based tool to guide agency teams through the process.
A user research–driven persona framework that identifies key resident groups interacting with government services and outlines their needs, behaviors, and pain points to inform digital service design.
This blog summarizes an event exploring how the City of Boston and Washington State are designing and implementing Single Sign-On (SSO) systems to simplify access to government services.
This document is a caseworker-facing flowchart for use in screening SNAP applicants and participants to determine if they are subject to work requirements.
American Public Human Services Association (APHSA)
