This 2023 presentation from the California Employment Development Department details the user personas the agency used to evaluate vendor proposals for a new identity proofing contract.
State of California Employment Development Department (EDD)
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) recently held a convening to share progress and potential in digitizing benefits eligibility and to begin addressing how a national approach could be started.
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.
This report documents best practices and lessons learned from project streamlined data sharing between SNAP and WIC, enhancing cross-enrollment processes
American Public Human Services Association (APHSA)