Intended Audience: State/Provincial Government: Agency
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Form Improvements to Increase Access to Childcare: A FormFest 2024 Profile
A profile on FormFest speaker Alissa Durham, featuring stories about her motivations for working on public sector form innovation.
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U.S. Public Participation Playbook
A resource for government managers to effectively evaluate and build better services through public participation
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How Government and Industry are Rethinking Authentication
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
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Reflections and Resources from the DSN’s 2024 Chief Digital Service Officer Convening
The toolkit offers provides practical guidance to help state and local data leaders build ethical, effective, and sustainable data programs.
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Product Manager
This is a job description for the role of Product Manager from the Colorado Digital Service (CDS).
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Visual Storyteller
This is a job description for the role of Visual Storyteller from the Canadian Digital Service (CDS).
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Clients’ Perspectives on a Technology-Based Food Assistance Application System
This study examines how Florida’s transition to an online-only SNAP application system impacts accessibility and user experience.
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Medicaid and CHIP Eligibility, Enrollment, and Renewal Policies as States Resume Routine Operations
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
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Text to Connect: Legal + Policy Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is intended to provide a general overview of the national statutory and regulatory landscape governing the legality of sending large volumes of text messages and sharing client information.
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Product Manager
This is a job description for the role of Product Manager from the Colorado Governor's Office of Information Technology.
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Head of Design
This is a job description for the role of Head of Design from the Canadian Digital Service (CDS).
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Head of Talent
This is a job description for the role of Head of Talent from the Canadian Digital Service (CDS).