Intended Audience: State/Provincial Government: Agency
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Policy Aligning Systems to Advance Family and Community Well-Being: A Partnership Playbook for Community Action and Human Services Agencies
This playbook outlines the ways Community Action and human services agencies worked together to meet the pandemic challenge—what worked well, obstacles and difficulties, and lessons learned to inform the path forward, partnering to achieve a more equitable recovery. It also explains how communities have leveraged opportunities to partner on approaches that hold the promise of deeper, longer lasting changes for families—work shaped by families’ wishes and strengths and designed to advance both family-level and systems-level change.
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5 Things to Know About SNAP Employment & Training
The Supplemental Nutrition Assistance Program (SNAP) is well known for providing nutrition support for individuals and families with low incomes. The lesser-known SNAP Employment and Training Program (SNAP E&T) helps eligible participants develop skills to achieve economic mobility. SNAP E&T provides employability assessments, training, case management, transportation, child care and other services and supports to help participants attain sustainable employment. State legislatures have an opportunity to support economic recovery and decrease food insecurity among individuals and families by investing in the SNAP E&T program, including with American Rescue Plan Act (ARPA) funds.
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U.S. Web Design System
The U.S. Web Design System (USWDS) is makes it easier to build accessible, mobile-friendly government websites. USWDS is an active open source community of government engineers, content specialists, and designers. Its contributors both in and out of government support dozens of agencies and nearly 200 sites.
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Digitizing Policy + Rules as Code Applying Rules as Code to the Social Safety Net
This short report outlines the promise and potential of digitizing benefits eligibility policy.
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Advancing Economic Mobility For Low-Income Families: Policy Options For Governors
As we look to post-pandemic recovery, it will be critical to ensure that individuals have access to resources and supports that not only help them meet basic needs but also provide them with tools to increase their economic security and resilience and build assets that can be passed on to future generations, setting them up for future success.
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Assessing Your WIC Certification Practices
This toolkit provides questions for agencies to consider, examples, and suggested resources for exploring ways to make certification easier for families and WIC staff.
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Human-Centered Design GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
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A Playbook for Improving Unemployment Insurance Delivery
A playbook by New America describing lessons learned from past recessions, recent pandemic-inspired innovations, and complementary benefit spaces like SNAP and WIC.
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An Early Look at the Impacts of the Response to COVID-19 on Medicaid Churn
Given that the effects of the COVID-19 crisis will likely last for a while, it is crucial that states continue to prioritize coverage continuity to further improve the overall health outcomes of their enrollees and reduce administrative burden.
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Policy “It has meant everything”: How P-EBT Helped Families in Michigan
This report explores Michigan’s implementation of the Pandemic Electronic Benefit Transfer (P-EBT) program. Drawing on interviews from individuals within the Michigan Department of Health and Human Services and input from SNAP participants via surveys distributed using the Fresh EBT app, this report provides insights into the strategies that enabled Michigan to roll out an entirely new program quickly and effectively.
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Procurement State Software Budgeting Handbook
Handbook by 18F designed for executives, budget specialists, legislators, and other “non-technical” decision-makers who fund or oversee state government technology projects that receive federal funding and implement the necessary technology to support federal programs. It aids in setting projects up for success by asking the right questions, identifying the right outcomes, and equally important, empowering decision-makers with a basic knowledge of the fundamental principles of modern software design.
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Human-Centered Design Advocacy in the Dark: A Pennsylvania Case Study on Advocating to Improve Technology that Drives Eligibility Decisions
Technology that automates different processes can save time for caseworkers and constituents, but it can also significantly reduce the transparency of government operations. This paper describes how Pennsylvania advocates addressed the low rate of automated Medicaid renewals.