EBT theft has deeply damaged the lives of the lowest-income Americans. The following insights reveal a system that leaves people in the dark and fails to protect a crucial lifeline.
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
This standard offers guidance for designing and delivering websites and digital services to prioritize a digital-first public experience. It outlines statutory requirements, clarifies mandates, and expands on best practices for the state's digital assets.
North Carolina Department of Information Technology (NCDIT)
The article highlights the growing issue of SNAP benefit theft through skimming and advocates for permanent security measures and benefit replacements to protect vulnerable households.
This budget request details ADES's FY2027 funding priorities—including developmental disability services, child care, IT modernization, and compliance with H.R. 1—and outlines projected fiscal impacts, caseload growth, and programmatic needs across the state
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
Through deeply reported case studies and insights from focus groups, this report provides an in-depth look at the impact of pandemic-era government spending on families.