Intended Audience: Local/Municipal Government: Legislative Branch
-
Constituent Voice: A Key Tool for More Effective Administration of Government Programs
This report examines how systematically gathering and acting on feedback from program users can improve government social services.
-
What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
-
Mixed-Status Families and Immigrant Families with Children Continued Avoiding Safety Net Programs in 2023
This Urban Institute report highlights how immigrant and mixed-status families continued to avoid safety net programs in 2023 due to lingering fears around the public charge rule.
-
The How We Need Now: A Capacity Agenda for 2025
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
-
City of Tempe Ethical Artificial Intelligence (AI) Policy
The Ethical Artificial Intelligence (AI) Policy of the City of Tempe establishes principles and governance structures to ensure the responsible, fair, and transparent use of AI in municipal operations.
-
San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
-
The Role of AI in Equitable Government Decision-Making
This report examines how governments use AI systems to allocate public resources and provides recommendations to ensure these tools promote equity, transparency, and fairness.
-
Bridge SF City Spotlight | City of San Francisco & Exygy
This blog post highlights collaboration on DAHLIA, San Francisco's first digital affordable housing portal launched in 2018.
-
Doorway Housing Seeker Foundation UX Research Findings
This presentation shares user experience research on the challenges, priorities, and opportunities for improving the journey of Bay Area residents seeking affordable housing.
-
Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
-
Keynote Eric Mill – The Future of Strong Authentication, in the US Government and Beyond
This video comes from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead."
-
National Collaborative for Integration of Health and Human Services: Promoting Greater Health and Well-Being
This report outlines the guiding principles, policy priorities, and tools for the National Collaborative for Integration of Health and Human Services, aimed at improving health and well-being outcomes through the integration of health care and human services programs.