This report examines Pennsylvania’s recent success in responding to concerns from citizens that it took too long for a business, nonprofit or individual to receive a permit, license or certificate they had applied for.
This paper explores how legacy procurement processes in U.S. cities shape the acquisition and governance of AI tools, based on interviews with local government employees.
The Tempe City Council set five strategic priorities for the community. The Strategic Management and Innovation Office is working with every department to find measurements to ensure that our city’s actions reflect these priorities.
A comprehensive report outlining a student-led strategy to improve access to mental health supports through prevention, early intervention, and treatment across schools and community partners.
This blog summarizes a FormFest session where the Center for Civic Design shared research on how screen reader users navigate voter registration forms and offered guidance for designing more accessible digital and PDF forms.
This guidance document outlines how to create and review accessible PDFs to help ensure compliance with WCAG 2.1 AA and other digital accessibility standards.
A11y Jam session focused on how local governments are advancing DOJ accessibility compliance using practical, resource-conscious strategies across high-impact digital services.
