A case study that reflects on the design, implementation, and early outcomes of a local child care wage boost pilot aimed at improving job quality and retention in the child care workforce.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
This report outlines state Medicaid program priorities, including expanding access to services, addressing health disparities, and implementing cost-containment measures amid post-pandemic uncertainties.
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
Through the ACCESS project, key collaborators have shared insights into current and future opportunities for alignment within their agencies, including potential enablers for and barriers to alignment activities.
American Public Human Services Association (APHSA)
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
