A research report that defines different local early childhood governance models and explains how communities can choose and design governance structures to support effective early care and education systems.
DGN Spotlights highlight innovative digital initiatives transforming how government connects with the public. This story explores Seattle’s Youth Connector—a youth-informed digital platform and outreach strategy that aims to make youth programs easier to find, access, and trust.
This report examines how the U.S. federal government can enhance the efficiency and equity of benefit delivery by simplifying eligibility rules and using a Rules as Code approach for digital systems.
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.
This overview journey map of street homeless outreach reflects the business process, and worker and client experience during the period January–April 2016 from initial observation, contact, case management, and placement in permanent housing. The map is displayed in eleven high-level sections, each with individual sub-level sections. Summaries and details for all the sections are presented in the subsequent pages. Each dot represents an individual or agency. Each cluster of dots represents a service interaction.
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
Executive Order 14058, issued by President Joe Biden on December 13, 2021, aims to enhance the federal customer experience and service delivery to rebuild trust in government.
