This roadmap outlines NYC’s strategy to achieve digital equity by expanding broadband access, improving digital literacy, and fostering cross-agency coordination.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
This handbook provides local governments with practical guidelines, best practices, and ethical considerations for adopting and using AI tools, emphasizing transparency, human oversight, and risk management.
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
Created by Benefits Data Trust, Benefits Launch Express is a high-level eligibility screening and assistance finder available to Philadelphia residents. The tool screens eligibility for 29 programs and is estimated to take up to 10 minutes to complete.
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike.
