Intended Audience: Local/Municipal Government: Legislative Branch
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Data City of Boston Disability Data Standard
The City of Boston's disability-aware standards for City resources and the collection of disability data from residents throughout government processes.
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Human-Centered Design Case study: Designing trauma-informed services
This case study is about a project in the City of Philadelphia with the Office of Homeless Services (OHS) from January 2018 to September 2019.
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User Research A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
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Accessibility San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
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Digitizing Policy + Rules as Code Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
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Procurement Syracuse University Procurement Equity Study
Report from the Syracuse University’s Center for Policy Design and Governance assessing the City of Syracuse's equity in procurement.
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Automation + AI City of Lebanon Use of Artificial Intelligence Policy
First Artificial Intelligence (AI) Policy in the City of Lebanon, NH
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Data Chief Digital Officer for London 2023 Playback
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
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Policy Analysis TANF Data Collaborative Pilot: Analyzing Application Denial Rates in Michigan
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
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Management Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
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Automation + AI Access Denied: Faulty Automated Background Checks Freeze Out Renters
This reporting explores how algorithms used to screen prospective tenants, including those waiting for public housing, can block renters from housing based on faulty information.
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Automation + AI Algorithmic Accountability for the Public Sector
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.