This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This resource helps tech professionals navigate how their skills and roles align with government job types and titles, providing a starting point for exploring positions within the structured civil service system.
The article presents the True Cost of Economic Security (TCES) measure, showing that over half of U.S. families struggle to meet the comprehensive costs required to thrive, highlighting significant disparities based on family type, location, and race.
This brief synthesizes the manner in which the political and social service environments affect the intergenerational stability of non-citizen families, offering insights into programmatic supports.
American Public Human Services Association (APHSA)
This article details the collaboration between Miami-Dade County, community partners, and technologists to enhance climate resilience by allowing residents to report and access information on extreme heat conditions affecting their commutes.
This case study explores how the City of Akron developed a community tree map to engage residents in urban forestry efforts, enabling them to identify, grow, and care for trees in their neighborhoods.
The Figma library offers designers a comprehensive set of pre-built components and templates to create consistent and accessible digital services for the Government of Canada.
This factsheet outlines the Administration for Children and Families’ (ACF) 2024 initiatives to promote health equity across its programs by embedding equity into funding, service delivery, and community engagement.
U.S. Department of Health and Human Services (HHS)
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This page describes how the GSA’s 10x team supported digital trust and security across federal services by building shared tools, automating compliance, and exploring privacy-preserving techniques.
This page provides a U.S. Web Design System pattern for collecting race and ethnicity information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
