Making your service more inclusive means designing government services so that everyone who needs to use them can do so with as few barriers as possible, by understanding legal duties, identifying and removing exclusion points, and considering a wide range of user needs throughout the design process.
A practical example showing how to estimate and structure firm-fixed-price costs for agile software development task orders using iteration-based pricing and performance metrics.
A visual journey map that outlines the end-to-end steps, roles, and decisions involved in procuring cloud migration support services for modernizing a legacy system.
A virtual event showcasing how one city applied technology, including artificial intelligence, to streamline municipal code administration and reduce bureaucratic friction.
A collection that provides a comprehensive operational toolkit to help civil servants and public sector organizations deploy artificial intelligence safely, effectively, and securely.
An on-demand webinar showing how counties can design, fund, and measure local wage boost pilots to strengthen the child care workforce and support economic participation.
A plain-language overview explaining how federal law regulates automated calls and text messages to the public, including when consent is required and who is exempt.
DGN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources and examples we host in the Digital Government Hub in context.
A practical, step-by-step guide for government agencies to design, implement, and evaluate community engagement efforts around the use of artificial intelligence.
This blog summarizes an event exploring how the City of Boston and Washington State are designing and implementing Single Sign-On (SSO) systems to simplify access to government services.
This guidance document outlines how to create and review accessible PDFs to help ensure compliance with WCAG 2.1 AA and other digital accessibility standards.
DGN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
