Intended Audience: Local/Municipal Government: Agency
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A Snapshot of Artificial Intelligence Procurement Challenges
Artificial intelligence promises exciting new opportunities for the government to make policy, deliver services and engage with residents. But government procurement practices need to adapt if we are to ensure that rapidly-evolving AI tools meet intended purposes, avoid bias, and minimize risks to people, organizations, and communities. This report lays out five distinct challenges related to procuring AI in government.
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Civic User Research Playbook
Guidance for City of Long Beach, CA staff on how to uplift community voices through user research to create services that are accessible to all City residents.
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City of Lebanon Use of Artificial Intelligence Policy
First Artificial Intelligence (AI) Policy in the City of Lebanon, NH
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How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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GC Forms GitHub Repository
Repository for the web application for the GC Forms platform product
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GC Forms Category Templates
GC Forms' form templates
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User Testing Protocol Template
Template from the City of Long Bech, CA for conducting user testing
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Uncovering the joys and pains of getting a special event permit
How the Baltimore Digital Services conducted user research to improve Special Event permitting
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Chief Digital Officer for London 2023 Playback
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
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Creating a Hiring Question Bank for Digital Service Teams
Event recap from DSN Webinar: Digital Service Team Hiring Insights and Question Bank
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TANF Data Collaborative Pilot: Analyzing Application Denial Rates in Michigan
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
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The New York City Artificial Intelligence Action Plan
Road map for the use of Artificial Intelligence (AI) for New York City