This blog discusses the 988 Suicide and Crisis Lifeline, a nationwide initiative aimed at providing accessible, immediate support for individuals experiencing mental health crises through the easy-to-remember number 988.
An April 2024 Chief Digital Service Officers (CDSO) gathering included discussions about the realities of digital service leadership in government. These discussions are summarized in infographics offering valuable perspective to emerging digital service teams.
This study emphasizes the need for better tracking of gig economy data and qualitative insights, as interviews from the American Voices Project reveal how broader economic trends impacted individual lives and filled gaps during the pandemic.
This course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
A comprehensive analysis of how government digital service teams document and communicate their impact across federal, state, and local levels. This report aims to identify key reporting trends and practices to help teams develop impact narratives that demonstrate their value to stakeholders.
The team introduced "Policy Pulse," a tool to help policy analysts understand laws and regulations better by comparing current policies with their original goals to identify implementation issues.
In this piece, the Digital Benefits Network shares several sources—from journalistic pieces, to reports and academic articles—we’ve found useful and interesting in our reading on automation and artificial intelligence.
This blog explains how to provide culturally and linguistically appropriate services to individuals who have experienced trafficking, emphasizing the importance of cultural competence and the CLAS Standards.
U.S. Department of Health and Human Services (HHS)
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
