Recapping the work and achievements of the Digital Benefits Network (DBN), Digital Service Network (DSN), and the State Chief Data Officers Network (CDO) in 2025.
The guidelines for bias-free language contain both general guidelines for writing about people without bias across a range of topics and specific guidelines that address the individual characteristics of age, disability, gender, participation in research, racial and ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
This blog post describes how the NYC Service Design Studio engaged residents in the development of the Community Compensation Fund, highlighting lessons on trust-building, equitable collaboration, and inclusive community decision-making.
beta.gouv.fr, a French government incubator, developed Mes Aides, an online benefits simulator launched in 2014 to help residents assess their eligibility for various social programs, addressing the issue of unclaimed benefits. The tool, built with open-source technology, enabled users to quickly estimate their potential benefits but was later integrated into a broader platform in 2020 following internal government disputes over authority.
This report shines a light on all the efforts that keep Open Data running, raises awareness about the latest information available from the City, and provides a glimpse into the upcoming changes and additions to our platform.
Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
A modification of Bolder Advocacy’s ACT!Quick capacity self-assessment tool to incorporate additional equity-centered capacities, engage community authentically, and conduct research in culturally responsive ways.
This framework provides practical guidance, detailed reference designs, and example solutions to help organizations securely adopt and operationalize Zero Trust principles across diverse IT environments.
National Institute of Standards and Technology (NIST)