The team explored the performance of various AI chatbots and LLMs in supporting the adoption of Rules as Code for SNAP and Medicaid policies using policy data from Georgia and Oklahoma.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
The New York State WIC program website provides access to nutritious foods, nutrition education, breastfeeding/chestfeeding support, and referrals to eligible pregnant, breastfeeding, and postpartum individuals, infants, and children up to age five.
While much has been written on digital government as a general trend, this working paper instead examines how civic tech is changing American government, focusing on an influential constellation of actors who shape the understanding and implementation of technological opportunities.
This mainstage session from FormFest 2024 featured behind-the-scenes stories about the IRS’ work to turn tax forms from static PDFs into a user friendly digital experience.
Recapping the work and achievements of the Digital Benefits Network (DBN), Digital Service Network (DSN), and the State Chief Data Officers Network (CDO) in 2025.
An academic research paper introducing SHADES, a multilingual benchmark designed to evaluate how large language models (LLMs) generate and reinforce stereotypes across different languages and cultural contexts.
The A11y Jam opening session that introduces the April 2026 DOJ digital accessibility requirements and provides practical, plain-language guidance for government teams preparing for compliance.
The story of Andrew Petrisin and the FLOW system demonstrates how the U.S. DOT successfully overcame barriers in government tech by building a collaborative, user-centered logistics platform that provided value to stakeholders during the 2021 supply chain crisis.
This session from FormFest 2024 focused on human centered form improvements from the City of Reykjavik and the German Digital Service’s form simplification project.
