This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
Digitizing public benefits policy will make the biggest impact for administrators and Americans, but only if it happens at the highest level of government.
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
This report outlines the guiding principles, policy priorities, and tools for the National Collaborative for Integration of Health and Human Services, aimed at improving health and well-being outcomes through the integration of health care and human services programs.
American Public Human Services Association (APHSA)
The toolkit provides strategies for state and local WIC agencies to enhance enrollment by utilizing data from Medicaid and SNAP for cross-program data matching and targeted outreach.
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
Handbook by 18F designed for executives, budget specialists, legislators, and other “non-technical” decision-makers who fund or oversee state government technology projects that receive federal funding and implement the necessary technology to support federal programs. It aids in setting projects up for success by asking the right questions, identifying the right outcomes, and equally important, empowering decision-makers with a basic knowledge of the fundamental principles of modern software design.
This report describes how the government can use widespread social media feedback and begin to build long-term measures to center people’s experience as an important component of policy design
This bill authorizes the U.S. Digital Service to make a grant to a state, Indian tribe, or local government to establish or support a team of relevant experts dedicated to modernizing the delivery of government services to the public through information technology. A state, tribe, or local government may receive up to two such grants.
