An event recap from one of FormFest 2024's breakout sessions featuring speakers from Digital Service Teams across the United States and the Department of Veteran Affairs.
This blog introduces the GSA’s Public Benefits Studio, which partnered with agencies to build shared tools—starting with a multi-channel notifications service—to improve coordination and access across federal public benefits programs.
This blog post shares findings from the February 2025 AI Trust Study on Canada.ca, revealing how Canadians perceive government AI and what builds trust.
A policy directive that establishes standards and guidance for federal executive agencies to manage, secure, and deliver public websites and digital services that are user-centered, accessible, and data-driven.
A data report providing updated statistics on key federal programs that support the well-being of women, LGBTQI+ individuals, and their families, highlighting trends, coverage gaps, and areas for policy improvement.
This report warns that federal data collection is being undermined by budget cuts, political interference, and leadership changes that threaten the reliability of core economic and social statistics.
This report summarizes 21 policy options and waivers across all 53 SNAP State agencies, showing how each implements administrative and eligibility flexibilities permitted under federal law.
This issue brief describes the Pennsylvania case study, outlines the historical context, and offers strategies and recommendations for successfully implementing Fast Track.
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
