The report reviews the scope and methods of SNAP benefit theft—including card skimming, cloning, phishing, and algorithmic attacks—and examines the effectiveness of state and federal countermeasures.
A comprehensive guide that provides role definitions, hiring guidance, interview materials, and evaluation rubrics for building effective UX design and research teams.
This blog introduces the GSA’s Public Benefits Studio, which partnered with agencies to build shared tools—starting with a multi-channel notifications service—to improve coordination and access across federal public benefits programs.
This landscape analysis examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits, with a focus on the earliest adaptations during the COVID-19 pandemic.
The Technology Code of Practice is a set of government guidelines for designing, building, and buying digital services and technology to ensure they are efficient, accessible, and cost-effective in the UK.
This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.
A guide from the General Service Administration to help government decision makers clearly see what AI means for their agencies and how to invest and build AI capabilities.
