Federal/National Government: Agency Archives - Page 6 of 19

Human-Centered Design

18F User Experience Design Guide

The 18F User Experience Guide covers approaches to research and design.

18F

User Research

7 Ways to Ignite User-Centered Design at Your Agency

Some tips for success when introducing user-centered design (UCD) to your organization.

Digital.gov
2015

User Research

18F Methods Collection

A collection of tools to bring human-centered design into your project.

18F

Human-Centered Design

Why Governments Should Prioritize UX for Everyone

Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.

Beeck Center for Social Impact + Innovation
2020

User Research

Barriers to Government’s Adoption of User-centered Design — And How To Address Them

In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.

18F
2019

User Research

Digital.gov User Testing and Research News and Events Feed

A collection of updates, news, and events on user testing and research from Digital.gov.

U.S. General Services Administration (GSA)

User Research

Digital.gov Research Resources

Resources from Digital.gov on research

U.S. General Services Administration (GSA)

Accessibility

Usability testing kit

A collection of guidelines and templates to help you check the usability of election materials

U.S. Alliance for Election Excellence

Procurement

A phased approach to modular contracting

Modular contracting doesn’t just mean that you break one procurement into several pieces. This article shows you how to take a modular approach with a single contract divided up into natural break points.

Ad Hoc
2018

Change Management

Crafting a Theory of Change for Digital Transformation in Government

In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.