Intended Audience: Federal/National Government: Agency
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TTS made a lasting impact with civic tech in FY24
The blog post emphasizes advancements in digital services, user engagement, and inter-agency collaborations that enhanced public access to government services.
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How Would a State Cost Share Affect SNAP in a Recession?
This report analyzes how proposed state cost-sharing requirements for SNAP would impact benefit access and poverty during a recession, projecting significant risks to low-income households if states are unable to maintain SNAP funding.
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Document extraction to accelerate application processing
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
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NIST AI Risk Management Framework Playbook
The AI RMF Playbook offers organizations detailed, voluntary guidance for implementing the NIST AI Risk Management Framework to map, measure, manage, and govern AI risks effectively.
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Working with the Data You Already Have to Improve Benefits Delivery
This article demonstrates how states can improve public benefits delivery by leveraging existing data systems, even with limited data maturity.
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AI Action Plan Database
This is a searchable tool that compiles and categorizes over 4,700 policy recommendations submitted in response to the U.S. government's 2025 Request for Information on artificial intelligence policy.
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Responsible Data Practices for Product Equity
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.
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NIST Digital Identity Guidelines: Special Publication 800-63, Revision 4
Federal guidelines for digital identity services, outlining technical and procedural requirements for identity proofing, authentication, and federation.
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The Path to Digital Identity in the United States
This report analyzes the current state of digital identity in the United States, outlines challenges such as privacy concerns, fragmented systems, and lack of standards, and proposes policy and technology solutions to build a secure, interoperable, and user-friendly national digital identity framework.
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Digital Doorways to Public Benefits: Beneficiary Experiences with Digital Identity: Executive Summary
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.
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Tips and Tricks for Better Forms: A FormFest 2025 Profile
A profile on FormFest speaker Karissa Minnich, a civic design manager with The Lab @ DC, whose innovative approach to redesigning government forms has transformed paperwork into a model of human-centered design.
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Digital Doorways to Public Benefits: Beneficiary Experiences with Digital Identity
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.