Intended Audience: County Government: Legislative Branch
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Diversity, Equity + Inclusion System Alignment for Young Families: Shifting Human Services to Improve Well-Being for Parents Under 24 and Their Children
This brief highlights key takeaways from APHSA’s work on young families, starting with an overview of the young families work and its early years, followed by key takeaways and highlights from its final year, ending with opportunities for future work in the young families space.
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Digitizing Policy + Rules as Code Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
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Digital Identity What is a (Digital) Identity Wallet? A Systematic Literature Review
This systematic review examines prior studies to offer a definition of digital identity wallets, addressing the growing interest in the concept amid the lack of a generally accepted definition or its features.
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Policy Analysis TANF Data Collaborative Pilot: Analyzing Application Denial Rates in Michigan
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
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Automation + AI The Equitable Tech Horizon in Digital Benefits Panel
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
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Digital Identity Regulating Biometrics: Taking Stock of a Rapidly Changing Landscape
This post reflects on and excerpts from AI Now's 2020 report on biometrics regulation.
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Automation + AI Access Denied: Faulty Automated Background Checks Freeze Out Renters
This reporting explores how algorithms used to screen prospective tenants, including those waiting for public housing, can block renters from housing based on faulty information.
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Automation + AI Algorithmic Accountability for the Public Sector
This report presents evidence on the use of algorithmic accountability policies in different contexts from the perspective of those implementing these tools, and explores the limits of legal and policy mechanisms in ensuring safe and accountable algorithmic systems.
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Data Leveraging Cross-Program Data to Modernize Outreach & Enrollment in SNAP and Connected Benefits
This resource outlines three data sharing models tested during the first cohort of the Coordinating SNAP & Nutrition Supports grant program.
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Management Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Human-Centered Design Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Bloom Housing: Affordable housing portal
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.