Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.
This video documents the Digital Benefits Network's Digital Identity Community of Practice launch, covering mission review, 2025 goals, California authentication innovations, and peer networking for equitable and effective digital identity in public benefits.
A report that reviews what has been learned from guaranteed income pilot projects in Massachusetts and situates those findings within the broader national evidence base.
The Digital Identity Community of Practice kick-off event featured key resources, a new research publication on account creation and identity proofing, and insights from multiple speakers.
The report examines how current remote identity proofing methods can create barriers to Medicaid enrollment and suggests improvements to ensure equitable access for all applicants.
Annual Computers, Software, and Applications Conference (COMPSAC)
This report examines federal efforts to connect eligible college students with Supplemental Nutrition Assistance Program (SNAP) benefits and identifies actions needed to improve outreach and program access.
A blog recap of a FormFest session on improving digital form accessibility, with a focus on accessible error handling and WCAG 2.1 compliance under Title II requirements.
The article discusses the phenomenon of model multiplicity in machine learning, arguing that developers should be legally obligated to search for less discriminatory algorithms (LDAs) to reduce disparities in algorithmic decision-making.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provide new insights into people’s experiences with digital identity processes and technology in public benefits. This report details the project’s findings, directly highlighting the voices of beneficiaries through videos and photos.
Recapping the work and achievements of the Digital Benefits Network (DBN), Digital Service Network (DSN), and the State Chief Data Officers Network (CDO) in 2025.