Human-Centered Design Benefits Playbook for Designing Human-Centered Applications By implementing these best practices, states can improve the experience of accessing essential public benefits programs. Code for America2024
Policy Community Navigators Can Increase Access to Unemployment Benefits and New Jobs While Building Worker Power Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships. Center for American Progress2024
Human-Centered Design Problem Identification & Definition Workshop Miro This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide. Beeck Center for Social Impact + Innovation2024