Human-Centered Design Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate. National Association of State Chief Information Officers (NASCIO)2025
Procurement COBOLing Together UI Benefits: How Delays in Fiscal Stabilizers Affect Aggregate Consumption States with antiquated COBOL-based unemployment insurance systems experienced significant delays in processing claims during the COVID-19 pandemic. Harvard University2024
Procurement UK Guidelines for AI Procurement These guidelines provide UK government organizations with best practices for responsibly and effectively procuring artificial intelligence (AI) systems. UK Government Digital Service (GDS)2020