City of Santa Ana Website Feedback Form
The City of Santa Ana's website feedback form.
The City of Santa Ana developed this feedback form as a part of their website overhaul. This form served as a central tool to gain user feedback and drive continuous improvement.
This artifact is a part of a collection featured in the The City of Santa Ana’s Website Overhaul. Explore other artifacts featured in the research:
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The City of Santa Ana’s Website Overhaul: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Daniel Soto, principal management analyst at the City of Santa Ana, to learn more about how digital service innovation can occur in government organizations without formally codified or centralized digital service teams.
