This policy establishes new statewide requirements for written program policies, standardized notices, county-level complaint resolution processes, and state hearing rights for housing-related assistance programs, ensuring recipients receive clear information and continuity of services during disputes.
It makes targeted updates to CalWORKs welfare-to-work processes, appraisal tools, and reporting requirements to streamline participation and reduce unnecessary procedural barriers. The policy also authorizes temporary flexibility and funding to reduce CalFresh payment error rates, support automation, engage stakeholders, and protect access to nutrition benefits while implementing recent federal changes.
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