Example Format: Strategy Document
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SDCI User Research Participant Compensation Policy
The SDCI User Research Participant Compensation Policy establishes guidelines for providing honoraria to user research participants, ensuring equitable, ethical, and inclusive engagement in SDCI’s UX research.
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Colorado Guide to Artificial Intelligence
This Guide to Artificial Intelligence provides a strategic framework for the ethical and responsible implementation of GenA technologies in state operations.
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New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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City of Boston Department of Innovation & Technology Strategy Strategic Plan
The Department of Innovation and Technology of the City of Boston enables its workforce to deliver a better government for every constituent. Technology and innovation enable equity, effectiveness, and efficiency.
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Supplemental Nutrition Assistance Program: Requirement for Interstate Data Matching To Prevent Duplicate Issuances
This interim final rule requires SNAP State agencies to provide information to the NAC regarding individuals receiving SNAP benefits in their states in order to ensure they are not already receiving benefits in another state.
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Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Civic User Research Playbook
Guidance for City of Long Beach, CA staff on how to uplift community voices through user research to create services that are accessible to all City residents.
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OMB Circular No. A-11, Section 280 – Managing Customer Experience and Improving Service Delivery
This guidance provides detail on activities to be conducted by designated High-Impact Service Providers (HISPs) under the Executive Order on Customer Experience.
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Maryland Digital Playbook
The playbook is a comprehensive guide developed by the Maryland Department of Information Technology to assist state agencies in creating consistent, user-centered, and accessible digital services.
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Living HHS Open Data Plan
This is a modular, dynamic roadmap guides the U.S. HHS's ongoing implementation of open data policies while inviting public collaboration and feedback.
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Washington Technology Solutions (WaTech) Strategic Plan 2024-2026
Washington Technology Solutions (WaTech) launched a three-year (2024-2026) strategic plan centered around three key goals: optimize service delivery for customers, cultivate an flexible and innovative workplace, and establish WaTech's role as a statewide technology leader.
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Commonwealth of Massachusetts Acceptable Use and Development of Generative Artificial Intelligence
This document details acceptable uses and development of Generative Artificial Intelligence by The Commonwealth of Massachusetts.