Benefits Program: SNAP: Supplemental Nutrition Assistance Program
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5 Things to Know About SNAP Employment & Training
This resource provides an overview of the Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) program, highlighting state implementation strategies, funding mechanisms, and policy opportunities to strengthen workforce participation among SNAP recipients.
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Using Human-Centered Design to Integrate Benefit Applications
This guide illustrates how agencies can use human-centered-design practices to revise and integrate benefits applications.
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Tools to Manage and Share Content
This primer introduces two foundational software types that can support organizations that are committed to accessible benefits information: content management systems (CMS) and application program interfaces (APIs).
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Text to Connect: Using Text Message Outreach to Reduce SNAP Churn (Full Guide)
This guidebook aims to equip state and local agencies with the practical insights they need to develop a text messaging outreach program for SNAP recertification.
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Text to Connect: Strategy + Content for Using Text Message Outreach to Reduce SNAP Churn
Focused on strategy and content, this guide offers recommendations and best practices for crafting messages, engaging clients, and obtaining consent.
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Text to Connect: Planning a Text Message Program to Reduce SNAP Churn
This guide outlines how to scope and plan a text messaging program.
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Text to Connect: Legal + Policy Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is intended to provide a general overview of the national statutory and regulatory landscape governing the legality of sending large volumes of text messages and sharing client information.
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Text to Connect: Evaluation of your Text Messaging Program to Reduce SNAP Churn
This guide focuses on designing an evaluation plan to assess the impact of a text messaging program.
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Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
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Text to Connect: Data Collection Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is the fifth part of a series designed to help SNAP administrators implement a text messaging program to reduce SNAP churn.
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Teams that Produce Accessible Content
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
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Starting Small with Human-Centered Redesign: Approachable Ideas for State and Local Public Benefits Agencies to Improve Applications, Renewals, and Correspondence
This guide highlights approachable ideas for state and local public benefits agencies to improve applications, renewals, and correspondence. As outlined in this resource, even small improvements can be transformative for residents and caseworkers alike.