This explores how tax credit systems can be redesigned to better meet the needs of families, especially those facing systemic barriers to filing and receiving benefits.
This report explores policy options Utah and other states can adopt to mitigate benefit cliffs, which occur when small income increases lead to sudden loss of public assistance.
In this presentation, team members from the North Carolina Department of Health and Human Services provide an overview of the implementation process for cross enrollment with SNAP, WIC, and Medicaid in North Carolina.
North Carolina Department of Health and Human Services
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
Accessing safety net benefits can involve complicated and duplicative processes that create barriers to access. Using cross-enrollment strategies can minimize the difficulties community members face in getting access to life-saving resources.
mRelief launches Johnnie, a platform that centers client dignity and enables client management from anywhere. Features include client communication mechanisms, assistance for document submission, keeping track of enrollment process, and tracking enrollment metrics.
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
The Increasing Stimulus Payment Take-up in California report by the California Policy Lab examines barriers to accessing federal stimulus payments and provides strategies to increase take-up among eligible Californians, particularly low-income and non-filers.
The report discusses how state Medicaid agencies can enhance efficiency and maintain coverage for eligible individuals by implementing ex parte renewals, which automatically renew beneficiaries' coverage using existing data without requiring action from enrollees.
