Resource Human-Centered Design User Research

User research is a team sport

User research requires working as a team, since it necessitates running sessions with participants, observing and moderating research sessions, analyzing and synthesizing results, as well as communicating results effectively.

Published Year: 2018

The article “User Research is a Team Sport” emphasizes the importance of involving the whole team in user research to build shared understanding and empathy for users.

It argues that collaborative research leads to better product decisions, encourages cross-functional learning, and helps teams align around user needs.