Example User Research

City of St. Paul User Experience Participation Legislation

Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing.

Organization: City of Saint Paul
Published Year: 2022

Acknowledging a public purpose of user participation in the co-design of City services and technical solutions and granting permission to the Office of Technology and Communication to spend city funds on behalf of the City to incentivize and compensate residents, business owners, and other community stakeholders who participate in user experience research and usability testing.