Generating Opportunity: The Risks and Rewards of Generative AI in State Government
This publication seeks to answer one of the most common questions that CIOs ask: “What are other states doing with generative AI and what is the role of the state CIO?”
The NASCIO report, “Generating Opportunity: The Risks and Rewards of Generative AI in State Government,” explores the adoption of generative AI (GenAI) by state CIOs, highlighting its potential to improve efficiency, modernize legacy systems, and enhance citizen services.
It discusses the challenges of implementation, such as trust, cost, infrastructure, and workforce adaptation, while emphasizing the importance of governance, data quality, and transparency. The report recommends incremental adoption, fostering collaboration, and establishing robust policies to ensure responsible and effective AI use in state governments.
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