Resource Human-Centered Design Customer Experience (CX)

Biden-Harris PMA Webinar: Streamlining Service Delivery for Five Life Experiences

The Performance.gov team hosted a webinar featuring federal customer experience (CX) changemakers from across government and focused on the nine CX projects that aim to address pain points learned about through human-centered design research.

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The Performance.gov team hosted a webinar featuring federal customer experience (CX) changemakers from across government and focused on the nine CX projects that aim to address pain points learned about through human-centered design research.