Location: Massachusetts (MA)
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Conducting Outreach for Benefits Cross Enrollment
This resource outlines strategies for cross-enrollment outreach, which can break down silos between programs and reach applicants who may be eligible for under-enrolled benefits programs.
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City of Boston’s Ordinance to Ensure Gender Inclusivity on City Forms
Legislation to ensure gender inclusivity on forms in the City of Boston.
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User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
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City of Boston MBTA Passport Program Infographic
Infographic to publicize City of Boston Massachusetts Bay Transportation Authority's (MBTA) Passport Program
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City of Boston Interim Guidelines for Using Generative AI
Interim guidelines for the use of generative AI in the City of Boston, MA.
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Commonwealth of Massachusetts Acceptable Use and Development of Generative Artificial Intelligence
This document details acceptable uses and development of Generative Artificial Intelligence by The Commonwealth of Massachusetts.
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City of Boston Paid Parental Leave Guide
Example Paid Parental Leave Guide from the City of Boston
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Deputy Chief Digital Officer
This is a job description for the role of Deputy Chief Digital Officer from the Commonwealth of Massachusetts.
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Commonwealth of Massachusetts Executive Order No. 629 Establishing an Artificial Intelligence Strategic Task Force
Commonwealth of Massachusetts Executive Order No. 629, "Establishing an Artificial Intelligence Strategic Task Force"
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Engagement/Product Manager
This is a job description for the role of Engagement/Product Manager from the Commonwealth of Massachusetts.
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Gender-Inclusive Data Collection in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Chief Digital Officer (CDO) Julia Gutiérrez of the Digital Services (DS) Team in the Department of Innovation and Technology (DoIT) and Chief Mariangely SolÃs Cervera of Boston’s Equity and Inclusion Cabinet.
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Improving Digital Service Design
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.