User Research Archives - Page 6 of 8 - Digital Government Hub

Digital.gov Research Resources

Resources from Digital.gov on research

Use these activities, tools, and how-tos as a starting point — we hope you’ll hack them for whatever challenge you’re working on.

Website with various articles regarding civic service design tools and tactics, case studies, and other articles.

In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.

Some tips for success when introducing user-centered design (UCD) to your organization.

A collection of tools to bring human-centered design into your project.

A list of user research methods and activities that can help decide which to use and when.

Blog discussing how user research can help improve your agency’s benefits implementation, service delivery workflows, and procurement.

Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing.

This is a job description for the role of Senior Research Designer from the City of Philadelphia Office of the Chief Administrator (CAO).

This is a job description for the role of Senior Design Researcher from the Canadian Digital Service (CDS).

This is a job description for the role of Designer Researcher from the Canadian Digital Service (CDS).