Testing (and re-testing) your designs with users will help you build the best possible product. Our Validate Methods cover varied testing scenarios and potential user groups.
Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
This is a community-based project focused on creating and maintaining a resource for researchers and research operations specialists that will empower people to find out not only what tools are being used, but also in which industry, by what size of teams, and where in the world.
This guide touches on everything from Code for America’s core research philosophy, to our approach to ethics and trauma-informed research, to specific research methods. It also includes plenty of practical tips on planning and executing research, as well as how to synthesize your findings into action.
This toolkit is designed to support government agencies in evaluating the effectiveness of their public participation and community engagement (PPCE) activities.
This memorandum provides guidance to Federal agencies on how to broaden public participation and community engagement to improve government decision-making, enhance transparency, and build trust by engaging with communities, especially underserved groups.
