This user guide provides step-by-step instructions for families in Iowa to find licensed child care providers online based on location, schedule, and program preferences.
Design systems are a foundational component of good government digital service delivery. This publication explores why design systems matter and includes a tracker of centralized design systems across U.S. states.
This mainstage session from FormFest 2024 included conversations about form design, accessibility, user experience, and data collection to show how good forms can build trust and confidence in government.
A profile on FormFest speakers Paul Pistorius and Julian Rosner, featuring stories about their motivations for working on public sector form innovation.
This exercise engages participants in selecting the most and least clicked website menu items by marking their choices with stickers, followed by a group review to compare assumptions with actual data. The activity is designed to challenge perceptions about website usage and gather insights to inform future website realignment based on customer needs and strategic priorities.
Montgomery County Public Library (MCPL) Digital Strategies Team
This document is the Spanish-language version of the Model WIC Online Application. It provides a full set of translated application questions and instructions for applying to the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
Fact sheet associated with policy guidance from the Office of Management and Budget (OMB) providing guidance on "The Delivering a Digital-First Public Experience."
