Topic: Product Management
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Login.gov Program Roadmap
The Login.gov program roadmap articulates the values of the Login.gov program, outlines strategic priorities, and documents how the program is approaching nuanced identity topics.
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The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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Low-Code/No-Code Tools: Implementation and Insights from the Field
An overview on how U.S. Digital Response has used low-code/no-code tools internally as well as with our government partners
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Core principles of product launches in government
This blog discusses the importance of phased rollouts for government software products, emphasizing the benefits of starting small, gathering real-world user feedback, and resolving issues before a full public release.
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How GC Forms can help collect data for public services
Case study Natural and Non-prescription Health Products Directorate (NNHPD) at Health Canada's experience using GC Forms.
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Using human-centered design and low-code tech to inform unemployment insurance policy implementation
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
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Why defining your product is an essential question in government digital services
Defining a product in government digital services is crucial, as it serves as the means through which a service is delivered to the public, and understanding its attributes ensures effective and continuous improvement.
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How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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GC Forms GitHub Repository
Repository for the web application for the GC Forms platform product
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City of Santa Ana Website Feedback Form
The City of Santa Ana's website feedback form.
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City of Santa Ana Done/Doing Update Repository
The City of Santa Ana's 'done/doing' update repository.
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BenCon 2023: Lighting the Path for Equitable and Ethical Public Benefits Technology
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.